Your technician came to my house to service the fireplace. He was GREAT!!! Called, was right on time, did a good job, and was very nice. I would recommend your business to anyone.
Eddie was on time and not only fixed our problem but discovered other problems and provided replacement parts for those. We now have grill that is safe and will improve our grilling experience greatly. I was on the verge of buying a new grill and reconfiguring my outdoor kitchen. This repair visit saved me money […]
Received a service call Friday to restart my pilot light on my gas fireplace. Eddie was timely, courteous and efficient. I was curious how the pilot light might have gone out, and he explained that there had been some gas line problems in the larger neighborhood over the last few weeks. That was helpful information. […]
Eddie discovered the problem with our grill and cleaned the little holes that bring the gas into the grill. The holes were quite clogged. The reason our grill wasn’t getting ANY gas was quite silly. Our pool guy had turned the switch on our pool heater to off, and, apparently, that switch also controls the […]
Thank you. The service was great, the guys were professional, and they even gave us a few tips so we better understand how to care for and maintain our grill. We’ll definitely use you again for any future service needs. Thanks,
“Fast” Eddie did great job and was very nice and professional. We are so happy with our working fireplaces – just in time for the cool weather. He also was wonderful with our dogs, and as you know, dogs know good people!
The gentleman who serviced my grill earlier this morning asked me to fill out a “How Was Our Service?” form. Rather than do that, I’m sending this e-mail. I appreciated that Eddie called from the shop before he departed for my house. That was considerate and helped me know when he would arrive. Once here, […]
The pre sale information & support from Arizona Grill & Hearth was great. And the installation was completed the following week with on our purchase of the A. O. G. outside BBQ in our outdoor island area. Many thanks to Megan, Nicole, Val and of course Fast Eddie McElhannon who installed our new unit.
Just a final note to all of you, especially Megan, for your excellent responses on my behalf. Not having the Solaire “Anywhere” portable grill in-stock, Megan brought her own personal unit to the store so that I could look at it. Kind of above-and-beyond compared with the service I’ve become accustomed to elsewhere! Good on […]
Just wanted to let you know that I took the liberty to recommend you and Arizona Grill & Hearth to all my Facebook friends. .